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PRIVACY AND SECURITY POLICY

 

All services provided in our store and ,…………registered at  ……………….Ltd. belong to our company and are operated by our firm.

Our company may collect personal data for various purposes. Below is indicated how and in what manner the collected personal data is gathered, and how it is protected.

Through membership or various forms and surveys on our store, members' personal information (such as name-surname, company details, phone, address or email addresses) are collected by our store due to the nature of the business.

Our company may send campaign information, new product details, promotional offers to its customers and members from time to time. Our members can make any choice about receiving such information at the time of membership, and later after logging in, they can change this choice in their account settings or notify through the link in the received notification message.

During the approval process through our store or email, the personal information provided electronically by our members to our store will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" made with our members.

To identify system problems and quickly resolve issues or disputes related to the provided service, our company records and uses the IP addresses of its members. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

Our company, beyond the purposes and scope defined in the Membership Agreement, may also use requested information by itself or persons it cooperates with for direct marketing purposes. Personal information may also be used to contact the user if necessary. The information requested by our company or provided by the user or information related to transactions made through our store may be used by our company and its partners without revealing the identity of our members for various statistical evaluations, database creation, and market research beyond the purposes and scope specified in the "Membership Agreement".

Our company commits to keep confidential information strictly private, regard it as a duty of confidentiality, and take all necessary precautions and care to ensure and maintain confidentiality, to prevent the disclosure, unauthorized use, or third-party disclosure of all or any part of confidential information.

 

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is not stored in our system under any circumstances.

 

When you enter the transaction process, two things indicate you are on a secure site. One is a key or lock icon at the bottom line of your browser. This shows you are on a secure internet page and all your information is encrypted and protected. This information is used only in accordance with the sales transaction process and the instructions you provide. Credit card information used during shopping is encrypted using a 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for verification. If the card’s usability is approved, the shopping continues. Since no credit card details can be seen or recorded by us, third parties cannot obtain this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time, the financial and address/phone information must be confirmed to allow order processing and delivery. To verify this information, if necessary, the credit card owner or the relevant bank is contacted.

Only you can access all the information you provide when registering and only you can change it. As long as you keep your membership login details secure, others cannot access or alter your information. For this purpose, during membership procedures, a 128-bit SSL secure area is used. This system is an international encryption standard that cannot be broken.

Internet shopping sites that provide information lines or customer service and specify clear address and phone details are preferred more today. This way you can get detailed information on any issue you are concerned about and obtain more reliable information concerning the trustworthiness of the online shopping service provider.

 

Note: We recommend paying attention to the presence of the company’s clear address and phone to be included on internet shopping sites. If you will shop, note all phone/address info of the store you buy the product from before doing the purchase. If you are not sure, call and verify before shopping. All online shopping sites belonging to our company include all information and location of our company.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Your identity and credit card information that you send to us via mail-order will be kept confidential by our company according to the privacy principle. These details will be held for 60 days against potential credit card chargeback claims with the bank and then destroyed. If any amount other than the approved mail-order form amount you send to us as payment for your ordered products is charged on your card, you may naturally dispute it with the bank, and this does not pose any risk as you can prevent the payment of such amount. 

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within the web site. Our company holds no responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our site are distributed to our users through advertising partners. The Privacy Policy Principles in this agreement only apply to our store's use and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose users' information to third parties outside the provisions of this "Privacy Policy". These cases, limited in number, include;

1. Compliance with compulsory legal requirements imposed by law, decrees, regulations or other authorized legal authorities currently in force;

2. Fulfillment and enforcement of the "Membership Agreement" and other contracts concluded with our users;

3. Request for information regarding users in the course of an investigation or inquiry lawfully conducted by authorized administrative and judicial authorities;

4. Cases where it is necessary to provide information to protect the rights or safety of users. 

E-MAIL SECURITY

Never write your credit card number or passwords in any emails you send to our store's Customer Service about any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted through email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their usage of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by an internet site to the user’s browser and stored in the main memory. The technical communication file makes internet use easier by storing status and preferences about the site.

The technical communication file helps to obtain statistical information such as how many people visited the site, for what purposes, how many times a person visited, and how long they stayed on the site, and assists in dynamically producing personalized user pages with ads and content. The technical communication file is not designed to receive data from your main memory, email, or any other personal information. Most browsers are designed to accept technical communication files by default, but users can change settings to prevent cookies or to get a warning when a cookie is sent.

Our company may publish or send changes to this "Privacy Policy" on the site or to users via email at any time. Changes to the Privacy Policy take effect on the date they are published.

For any questions and suggestions regarding our privacy policy, you can send an email to ………………... You can also contact us via the following contact details.

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